Personal Data Collected by CKH IOD Data Limited
We are responsible for your personal data that we collect via this Site. We collect and stores personal data about you if you voluntarily submit it to us. In particular, we collect the following information should submit a contact form:
- Your name
- Your company details
- Your telephone number (only where you are submitting a contract form)
- Your email address
We also collects personal data as you interact with our Site. That includes information about how you use our Site, technical data about your equipment, browsing actions and patterns. This information is collected by cookies (described below), and other automated methods
Non-Personal Data Collected by CKH IOD Data Limited
CKH IOD Data Limited may also automatically collect (again through cookies and other automatic methods) and store aggregated or anonymous information about user contact with, and use of, the Site. Examples of this type of information include demographic information, the type of internet browser you are using, the type of computer operating system application software and peripherals you are using, the domain name of the web site from which you linked to our Site and your browsing habits on and usage of the Site. Non-personal data may include personal data that has been aggregated so that no one individual is specifically identifiable (such as how many users in a particular city access the Site).
How We Use Your Personal Data
If you choose to submit a contact form, we will use the personal data that you submit in that contact form to respond to any request that you have made in that contact form (including contacting you directly).
If you request that we contact you and then provide us with further personal data or other information, we may store that additional information with the personal data you provided submitting the contact form through our Site. We may use that information (in whole or part in) when performing our services and fulfilling the purposes described herein.
We will only use your personal data in compliance with law, and as described in this policy. In addition to the use described above, most commonly, we will use your personal data:
- Where we need to perform an activity you have requested us to perform.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
We will use data (including your personal data) to administer and protect our business and this Site (including troubleshooting, data analysis, system maintenance) and to deliver relevant website content to you and measure or understand the effectiveness of the content we serve to you. We use data analytics to improve our Site, products/services, marketing and customer relationships.
We do not sell your personal data, or share it with third parties outside of the CKHH Group, though we reserve the right to transfer any information to our successors in business and purchasers of a particular division or line of our business (subject to our complying with all applicable legal and regulatory obligations).
We also reserve the right to access and/or disclose any information as required by courts or administrative agencies and to the extent necessary to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.
How We Use Your Non-Personal Data
Unless it is confidential, we may share non-personal data with third parties for any number of reasons, including advertising, promotional, technical and/or other purposes.
As described above we will contact you for marketing purposes where you have consented to it, through a contact form, or any other contact between us. You have the option to opt-out of receiving information from us if you no longer wish to take advantage of this Site or to receive any form of direct contact from us. You can do this by opting-out here.
Please note that, notwithstanding the fact that we may have removed your information from our list of active users, we reserve the right to keep any information submitted or collected for business reasons, such as archiving data (and subject, at all times, to our legal and regulatory obligations).
Where you contact us through our contact form, the length of time we keep your personal data depends on the specific circumstances of your request for us to contact you, and your reason for providing your information. We will assess your contact form, and together with any further information you provide should we contact you, will determine whether and for how long your personal data is stored. In accordance with our legal and regulatory obligations, we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of contacting you where you requested it, for providing you with further information from time to time where you request it, and for satisfying any legal, regulatory, tax, accounting or reporting requirements. In any case, we will delete any personal data which has not been used for 6 months, unless we have received a complaint connected with it, or if we reasonably believe there is a prospect of litigation concerning our relationship with you.
Reviewing or changing your information
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. It is therefore important to make sure your personal data is kept up to date. If you wish to change or modify your information previously provided please contact us.
You also have rights under data protection laws in relation to your personal data. If you wish to exercise those rights, for example to access, correct, object to, erase, restrict or transfer your personal data in our database, or withdraw your consent to us using it, please contact us at firstname.lastname@example.org. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
CKH IOD Data Limited is not responsible for updating information contained in third party lists or databases.
Data Transfers and Security
We may share your personal data within the CKHH Group. This will involve transferring your data outside the European Economic Area. Whenever we transfer your personal data out of the EEA, we will ensure appropriate safeguards are afforded to your personal data by ensuring at least one of the following safeguards is implemented:
- We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information about the specific mechanism we use when transferring your personal data out of the EEA.
We are committed to taking reasonable steps to ensure the security of your information in line with our legal and regulatory obligations. To prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of information, we have put into place physical, electronic, and managerial procedures to help safeguard and secure the information we collect online. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on the Site or our servers, will be completely free from unauthorized access by third parties such as hackers and your use of the Site indicates your acceptance of this risk. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Protection for Children
This Site is not intended for users under the age of 16, and we have no intention of collecting personal data from individuals under the age of 16. If a parent or guardian learns that a child has provided us with personal data, that child’s parent or guardian should contact us and send a request marked “Privacy – Urgent” if they would like the information submitted by the child deleted from our database. We will use all reasonable efforts to delete such information from our database.
You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.